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About ER Extra

Some of the area's most experienced physicians and nurses provide emergency care to our community 24 hours a day, seven days a week at Heart of Lancaster's emergency room through our exclusive ER Extra™ initiative. All of our physicians and nurses have been specially trained to provide skilled, professional care in an emergency setting. In addition, our nurses are certified in Advanced Cardiac Life Support, Pediatric Advanced Life Support, and Stroke Care. Our emergency department has two distinct areas of treatment -- one for your minor emergencies and the other for your major health care emergencies.

What's ER Extra?

We are the community’s exclusive provider of ER Extra™, a new approach to the emergency room experience, designed to give you extra fast, extra easy and extra great care.

Extra fast
By the time you enter our emergency room, every minute – every second – seems like forever. That’s why the clock starts ticking the moment your name enters our system at the registration desk. In general, initial assessments take place within 15 minutes of arrival. Patients with non-life threatening conditions can expect to be evaluated, treated and discharged to their home in typically less than two hours. To deliver the fastest quality care possible, the emergency room has a computerized tracking system that records every second you spend there. This data is constantly reviewed by your treatment team to streamline processes and speed up the time it takes to deliver care. The result is that you see a member of the clinical team sooner, so treatment can begin quicker.

Extra easy
Board certified doctors and highly trained staff are by your side throughout your visit. They are there to explain your diagnosis and how it will be treated, as well as discuss any follow up care you may need.

Extra great care
The best care results from excellent customer service and friendly staff members. Consistently, our team has ranked as a Top Performer relative to patient satisfaction. We are committed to treating you with outstanding care and compassion

We can handle everything from sprained ankles and earaches to life-threatening injuries

When you have a medical emergency, you count on the team at Heart of Lancaster. We offer 24-hour emergency room services led by trained emergency medicine physicians who are supported by compassionate medical and professional staff. Our emergency room is easy to access and features comfortable surroundings. We are backed by the full resources of an integrated health system offering the latest medical technology and diagnostic capabilities for adults and children.

We are an accredited Chest Pain Center which means, when seconds count, Heart of Lancaster is equipped for immediate action and stabilization.

Find Us
We offer Emergency Medicine Center care at 2 locations.
1500 Highlands Dr.
Lititz,
PA
17543
(717) 625-5000